Building an AI-Ready Finance Engine | Beth Gaspich, CFO, NiCE скачать в хорошем качестве

Building an AI-Ready Finance Engine | Beth Gaspich, CFO, NiCE

In this episode, Jack is joined by Beth Gaspich, the CFO of NICE. They discuss NICE’s cloud-native CX platform, dual growth engines, and AI-driven expansion. Gaspich explains the importance of integrated platforms, measurable AI KPIs, and acquisitions that fuel top-line growth. The conversation also covers investor skepticism, forecasting with AI, and foundations like ERP and order-to-cash. Gaspich shares lessons from RiskMetrics’ IPO days and NICE’s transformation, offering perspective on how finance widens ROI beyond headcount to redeploy talent. Thanks to our sponsors Bill https://www.bill.com/lp/procurement?u... and Planful https://planful.com/?utm_source=cfoth... Video Timestamps & Titles 0:00 — Episode 1131: Why AI Now Matters in Finance 0:45 — “We’re Highly Acquisitive”: NICE’s Deal Velocity 1:40 — Cutting Through AI Hype: From Buzz to Bookings 3:18 — Career Setup: From Actimize to Corporate CFO 5:55 — Early Career Foundations: Big Four, JPM, Spin-Out 9:38 — Private vs. Public CFO: Learning Investors Fast 11:54 — CEO Partnership and a Culture Without Boxes 13:09 — What NICE Is Today: Cloud-Native CX at Scale (~$3B) 15:32 — External Forces: AI Reframing Software Providers 18:41 — Measuring AI: $238M ARR, +42% YoY, 11% of Cloud 21:05 — Forecasting with AI: Baselines, Retention, Backlog 22:27 — Board & Investor Dialogues: Platform vs. Silos 24:41 — R&D Priorities: AI as the Next-Decade Bet 25:32 — ROI Mindset Shift: Redeploy, Don’t Just Reduce 31:39 — Why Cognigy: Enterprise-Grade Conversational AI for Growth