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“Here’s a great interview question! Do you find that good things tend to happen to you? ” - Ryan Shankle Sign up for a FREE call with Jeannie. Click the link here: https://debbiesardone.com/coachjeannie. Ready to turn your grime story into a success story? Get a free strategy session with CBF Coach Jeannie Henderson and learn about how Cleaning Business Fundamentals will give you the proven strategies you need to grow a thriving, profitable cleaning business. Episode Summary: In this episode of True Grime Stories, I sit down with Ryan Shankle to talk about one of the biggest challenges cleaning business owners face—hiring and keeping the right employees. Ryan shares his perspective on why so many businesses struggle with high turnover and what leaders can do differently to build a team that actually wants to stay. We talk about the importance of hiring with intention, setting clear expectations from the start, and creating an environment where employees feel supported and prepared to succeed. Ryan also explains how leadership, communication, and proper onboarding play a major role in whether employees thrive or leave. Instead of constantly searching for new hires, he encourages business owners to focus on building systems that set their team up for success from day one. This conversation is full of practical advice for cleaning business owners who want to stop the hiring cycle and start building strong, reliable teams that grow with their business. ⭐ KEY TAKEAWAYS Hiring the right employees starts with clear expectations and strong leadership. • Many employee problems happen because systems and training are missing. • Proper onboarding helps employees feel confident and prepared to succeed. • Communication between leaders and employees builds trust and retention. • Creating a supportive work culture encourages employees to stay longer. • Leaders should focus on developing people, not just filling positions. • Strong hiring and leadership practices lead to long-term business growth. Guest’s Information: Learn more about Golden Rule Cleaning Co. at http://www.goldenrulecleaningco.com CBF (Cleaning Business Fundamentals) – A business coaching program that helped understand what was missing and how to build systems that actually work. Subscribe to True Grime Stories and be sure to click the links below to learn more and connect with us on social media for more tips and insights Connect with Jeannie: Website: jeanniehenderson.com Facebook: / jeanniehendersonconsulting Instagram: / jeanniehenderson Linkedin: / jeanniehenderson House Cleaning Business, Cleaning Business Owners, Residential Cleaning, Cleaning Industry, Scaling a Cleaning Business, Cleaning Business Growth, Leadership, Mentorship, AI Marketing, SEO for Cleaners, Team Building, Podcast, True Grime Stories Podcast