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By the end of this tutorial, your customers will be able to view your real-time availability and book a meeting directly within the Charla chat widget. While we focus on Calendly, this same logic can be used to connect Charla to any tool with a REST API. The instruction flow action prompt in the video is below, feel free to adjust it to suit your use case: === Make sure you have the customer name and email, if not, ask the customer first for his email and name. Next you need to check our availability on Calendly using the "Get event available slots" tool, replacing the start_time in the query with current time +12 hours in ISO 8601 format, the end_time in the query with current time +2 days, and share the slots with the customer in a friendly format after converting the dates to match the customer timzone.Whenever the customer replies with a specific pick for the available slots, replace the start_time value by the time he selected in ISO 8601 format taking care of the timezone, and use Calendly booking connector to book the event. ===