Jon S. Bailey, PhD, BCBA-D | Dealing with Difficult People скачать в хорошем качестве

Jon S. Bailey, PhD, BCBA-D | Dealing with Difficult People

Jon S. Bailey, PhD, BCBA-D Behavior analysts have the skills to analyze and modify even the most severe behaviors of clients with whom they work. Our science and technology of behavior provide us with the foundation for improving the lives of children and adults, and we do so with confidence on a daily basis. Many behavior analysis professionals, however, report that dealing with obstreperous colleagues or a defiant, sarcastic employee can ruin their day. I would argue that we have the tools to deal with these "difficult people," but are unaware of how exactly to proceed. I will suggest some strategies that can be used with argumentative, passive-aggressive, and defensive people based on what we know works in clinical settings.