Why Service Calls Stall After Diagnostics (and What to Do Next) скачать в хорошем качестве

Why Service Calls Stall After Diagnostics (and What to Do Next)

Most service calls don’t fail during diagnostics. They fail in the moment after. The inspection is complete. The findings are clear. And then the conversation stalls. In this episode of Windshield Time, we break down why service calls stall after diagnostics and what technicians can do to move the call forward without sounding salesy, awkward, or unsure. This isn’t about closing harder. It’s about leading the next step. In this episode, you’ll learn: -Why technicians hesitate after diagnostics -The difference between findings and forward motion -How hesitation weakens confidence and trust -Why customers feel uncertainty in the pause -The mistake techs make when they over-explain -How clear options move the call forward naturally -Why structure beats persuasion -What to do immediately after diagnostics are complete If you’ve ever finished an inspection and thought, “Now what?”, this episode shows you exactly what’s missing. Hit the subscribe button for weekly new episodes—packed with real, in-the-field sales training for techs who want to level up. If something we covered hit home for you, drop a comment below. Let’s keep turning windshield time into learning time. FIND THIS EPISODE ON: Spotify: https://open.spotify.com/show/5DlsGAB... Apple Podcasts: https://podcasts.apple.com/us/podcast... Or catch all episodes at: [https://www.servextra.com](https://www.servextra.com/) #WindshieldTime #ServiceTechnician #HVACTechnician #HomeServiceTraining #ServiceCalls #ServiceExcellence