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If your wireless portable Sony Bluetooth speaker battery is no longer charging, try these troubleshooting steps to fix the issue: 1. Check the Basics Ensure you are using the original charger and cable (some third-party cables may not work). Plug the charger into a different power outlet or use a different USB adapter. Check if the charging port is clean (dust or debris may block charging). Use a toothpick or compressed air to clean it. 2. Perform a Reset Turn off the speaker. Press and hold the Power button and the Volume Down (-) button for 5-10 seconds (varies by model). Turn it back on and try charging again. 3. Check for Overheating or Cold Temperatures If the battery is too hot or too cold, it may temporarily stop charging. Move the speaker to a room-temperature environment and try charging again. 4. Try a Different Cable or Charger Some Sony speakers require a 5V 1.5A or higher power adapter—a weak charger may not work. If using a USB-C model, try a different USB-C cable and adapter. 5. Look for Battery Damage If the speaker only works when plugged in, the battery may be dead. If it swells or overheats, stop using it immediately. 6. Update Firmware (If Available) Some Sony speakers receive firmware updates that fix charging issues. Check the Sony Music Center app or Sony’s website for firmware updates. 7. Contact Sony Support or Replace the Battery If nothing works, the battery may need replacement. Sony authorized service centers can replace the battery for you. This full factory restore reset will work with all model numbers including SRS-XB13 SRS-XB100 SRS-XB23 SRS-XB33 SRS-XB43 SRS-XG300 SRS-XP500 SRS-XP700 LSPX-S3 RA3000 RA5000 #bluetoothspeakerrepair Disclaimer: As an Amazon Associate I earn from qualified purchases.