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00:57 Tell us about yourself and what led you to step foot into pharmacy! 02:10 Once you knew you wanted to pursue pharmacy, what training & experiences did you explore to get involved in the field? 03:40 After a few years of working as a technician, what motivated you to pivot to the administration route & how did you go about doing that? 05:04 Please tell us more about your work as a patience assistance & revenue associate. For those who might not know, can you provide a high-level overview of what patient assistance programs are & your role with them? Questions from Viewers: 08:55 How do you learn about new programs & how do you help patients enroll in them? 09:42 What types of patient assistance programs are commonly needed? 10:52 What do your patients do if these programs are discontinued? 12:44 What other prescription assistance is available to patients in addition to patient assistance programs? 14:40 How do you foresee patient assistance programs evolving into the future; what is coming on the horizon? Tips for Viewers: 16:30 What advice would you share with individuals who would like to pursue this niche area of work or otherwise pave a unique career path for themselves in pharmacy? 18:08 Would you like to share any final closing thoughts or comments? *Disclaimer: The speakers do not endorse any resources shared or third parties described, nor do the discussion or recommendations reflect the views of their employers. The resources shared herein are not reflective of the opinions of the speakers or any current or past employers.* Julia Lee is a certified pharmacy technician specialized in patient assistance programs & other financial support for medication coverage. In this conversation, Julia provides a foundational overview of her role in activating medication assistance resources and providing free medication cost-saving services for patients. She describes her unique career path toward serving in this role and the powerful ways that she is able to empower patients and make an impact within the community. Prescription cost-savings programs, tools, & services discussed in this video: Pharmaceutical manufacturer-based programs Charitable patient assistance foundation programs Coupons/vouchers/discount cards Copayment cards Medication repositories and other community resources This video is a must-see for pharmacy technicians interested in expanding their expertise, pharmacists and healthcare workers who can refer patients to these resources, & anyone who would like to learn about tools to reduce their medication expenses. Thank you, Julia, for all that you do to make medications more affordable for the community! We appreciate you highlighting your area of expertise & sharing your invaluable work in this niche area of practice! About Julia Lee, CPhT: Training Program: Pharmacy Technicians University, TRC Healthcare Certification: Pharmacy Technician Certification Board Additional Education: Lake Superior College Minnesota Transfer Curriculum; University of Minnesota Duluth Labovitz School of Business Master of Business Administration candidate Current Role and Organization: Pharmacy Patient Medication Program (PMP), Compassionate Care Department, and Pharmacy Revenue Associate, Ambulatory Pharmacy Administration, Essentia Health Practice Setting: office, on site as needed Hobbies: biking trails, boating on Lake Superior, adventuring in the Boundary Waters Canoe Area, playing and watching hockey, supporting Duluth and Twin Cities microbreweries, playing musical instruments, grant writing with Cyclists of Gitchee Gumee Shores, spending time with her husband, friends, & hounds, & traveling the world Favorite Quote: “Fight for the things you care about but do it in a way that will lead others to join you.” Ruth Bader Ginsberg Resources: Portal where Julia finds the majority of her outpatient patient assistance programs & applications: https://www.needymeds.org/, https://www.needymeds.org/pap Compare prices & find coupons on medications: https://www.goodrx.com/ Medication Repository/Drug Donation Programs: Minnesota: https://www.roundtablerx.org/, Wiscon... Prescription assistance programs and community resources: https://www.needhelppayingbills.com/h... Minnesota Insulin Safety Net Program: https://www.mninsulin.org/ Technician Patient Medication Access Service Advocate: https://www.ashp.org/Pharmacy-Technic... Patient Assistance Programs Webinar: http://elearning.ashp.org/products/59... Advanced Pharmacy Technician Roles: https://www.ashp.org/Pharmacy-Technic... Interview Date: January 17, 2021