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Are you settling for "good enough" while your sales organisation invests in an 85% loser rate? In this episode, Marcus Cauchi sits down with David Brock, author of "Is Good Enough Good Enough? Mindsets and Behaviors for Sales Excellence," to challenge the traditional "metrics madness" that keeps founders and sales leaders trapped in cycles of mindless activity. Dave shares his pragmatic, scientific approach to performance, revealing how top performers achieve their goals by being "intelligently lazy" and cutting out the "dead work" that consumes the average workday. They explore the "Three-Pile Strategy" for auditing tasks, the high cost of customer churn, and why personal accountability is the ultimate differentiator between top performers and those who make excuses. A major highlight of this conversation is David’s contrarian take on AI. Having used Claude AI as a "thought partner" and "debate partner" to co-author his book, David explains why AI is a "profound amplifier" that makes deep thinkers better but makes "lazy idiots" fail at scale. Learn how to use discovery-based prompting to internalise strategic ownership and why curiosity remains the foundational behaviour for the next generation of leaders. Key Topics Covered: • The Trap of Activity vs. Outcomes: Why being "busy" is often a mask for underperformance. • The Three-Pile Audit: Examine tasks and reclaiming 40% of your team's capacity. • Retention vs. Acquisition: Why the obsession with new logos is a recipe for wasted effort. • AI as a Debate Partner: Moving beyond automation to elevate your strategic thinking. • The Sacred Habit: Why scheduling 20 minutes of reflection daily is non-negotiable for excellence 0:00 – Introduction: Is "Good Enough" Good Enough for Your Business? 2:10 – The Trap of Activity vs. Outcomes 3:20 – Personal Accountability: The Secret Weapon of Top Performers 5:59 – Aligned Purpose: How to Prevent Performance Decay 7:34 – Intelligent Laziness: Achieving Goals in 90 Minutes a Day 8:52 – Breaking the "React-Respond" Habitual Loop 9:42 – The Three-Pile Strategy for Auditing Your Workday 12:40 – Architecting Systems to Eliminate "Dead Work" and Burnout 16:29 – The Magic Formula: Integrating Behaviours into Sales Processes 19:36 – Why Traditional Incentives and Metrics Often Fail 24:16 – Solving the "Unknown Owner" Efficiency Leak 27:30 – The AI Productivity Trap: Redeploying Freed-Up Time 29:51 – Retention vs. Acquisition: The High Cost of Churn 33:10 – Ecosystem Selling: Winning "Hot" New Logos 34:25 – Scheduling "Sacred Time" for Thinking and Reflection 40:32 – Elevating Strategy by Using AI as a Thought Partner 45:20 – AI as an Amplifier: Why it Makes Idiots "Bigger Idiots" 47:51 – Discovery-Based Prompting for Strategic Ownership 50:03 – Advice for the Next Generation: Curiosity as a Foundation