Zendesk tutorial: Step 6 – Set up your help center скачать в хорошем качестве

Zendesk tutorial: Step 6 – Set up your help center

💡Setting up a Zendesk help center allows customers to find answers on their own resulting in fewer support tickets and faster issue resolution. In this tutorial, the team walks you through the process of creating an efficient and user-friendly Zendesk help center from start to finish. 🔹 What you’ll learn in this video ✔️ How to customize your help venter’s design to match your brand ✔️ Best practices for creating and organizing content ✔️ How to preview, test, and publish your help center ✔️ Pro tips for maximizing efficiency with Zendesk tools 📌 Steps covered in this video 00:43 - 1️⃣ Customize your help center with themes and branding 01:05 - 2️⃣ Create structured categories, sections, and articles for easy navigation 02:00 - 3️⃣ Publish and test your help center for a seamless customer experience 02:18 - 4️⃣ Advanced features like web widget integration and macros for FAQs 🎯 Whether you're a startup, a tech company, or an established business looking to enhance customer self-service, this video will help you build an optimized Zendesk help center for better customer success.