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The Cognitive Supply Chain

In this talk, I explore how GenAI, LLMs, and AI agents are reshaping procurement and supply chains, and why so many AI systems still struggle in the real world. Using simple, self-crafted, human analogies like tailored suits, sarees, and team-based decision-making, I explain: • Why Machine Learning models drift • Why LLMs hallucinate • Why AI agents are powerful, but brittle • And what a truly “cognitive” supply chain looks like This is not a hype talk. It’s about how AI actually behaves when it meets chaos: tariffs, wars, logistics shocks, and real business constraints. If you work in supply chain, procurement, operations, or AI-driven transformation, this will give you a new mental model for what’s coming next. Delivered at the GCPIT-Global event at Manipal, Bangalore. Timelines: 00:00 Why AI Feels Powerful Yet Fragile 02:00 The Thinking Supply Chain 04:30 Where GenAI Helps (and Breaks) 07:00 Shocks, Tariffs, and Chaos 09:05 AI vs Traditional Software 12:10 AI Wardrobe: Suits & Sarees 16:15 Why AI Hallucinates & Breaks 18:20 The Cognitive Loop 21:35 Trust, Autonomy & Delegation 24:30 A story about progress