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Welcome to the "Flooring you can trust" Podcast - Episode #1 In our first episode we discuss manufacturer warranties. Most consumers believe that the warranty is designed for the protection of the consumer. While there is some truth to this statement there are many exclusions that apply. In this video we address many commonly asked questions such as, what is and is not covered by the manufacturer warranty? What is considered a defect? How warranty claims are processed? What is required to submit a warranty claim? We go over all of this and much more in this in-depth discussion. If you or someone you know is needing help with finding a great quality floor for your home give us a call, visit our website, or stop by our store. Our experienced staff is standing by and ready to help. Visit our showroom: Corona Hardwood 2451 Pomona Road Corona, CA 92878 Call us toll free: (877)389-9157 Visit our website to browse thousands of products: www.CoronaHardwood.com www.1stopfloor.com If you are in need of inspiration we have an extensive collection of installation photos of our products on our social media pages. Facebook: / coronahardwoodfloors Instagram: / corona_hardwood_ Pinterest: / coronahardwood 0:00 Introduction - Manufacturer warranty coverage 1:02 Why you should never purchase flooring through your contractor or builder 2:25 The importance of purchasing your floor through a trusted reputable dealer 3:35 Why you should not focus on the number of years of warranty coverage 4:50 What is covered by the warranty? 5:41 What is excluded from warranty coverage? 6:48 The fine print. Who is the warranty designed to protect? 7:13 An example of what is not covered by warranty 8:58 How improper care and maintenance can void your warranty 10:27 The process for filing a manufacturer warranty claim 11:44 Hiring an independent flooring inspector 13:55 Our mission at Corona Hardwood 14:23 The importance of purchasing all your flooring supplies at one store `7:03 Your flooring warranty is only as good as the company who sold it to you #podcast #flooringpodcast #homeimprovement #flooring #warrantyclaim #vinylplankflooring #hardwoodflooring