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I just wanted to casually sit down and talk about a topic that I've experienced from both perspectives (as an unhappy client myself and as a stylist who has had unhappy clients). I think good customer service skills are A MUST when you're a cosmetologist, and knowing how to professionally handle a dissatisfied customer is extremely important. Let me know if you found this video helpful and what other topics you'd like me to discuss in the future! :) _______________________________ FOLLOW ME Personal Instagram: / sam_vay Hair Instagram: / styledbysamvay Snapchat: sam_vay _______________________________ CAMERAS: Sit down videos: https://amzn.to/2T3RIsC Vlogs: https://amzn.to/2vUxY2J LIGHTS: https://amzn.to/2zqQJg7 BACKDROP: https://amzn.to/2YrzLGY BACKDROP STAND: https://amzn.to/2M3vNPF EDITING SOFTWARE: Final Cut Pro X _______________________________ ABOUT ME Hi! I'm Sam and I'm a licensed cosmetologist from Pennsylvania. I started my beauty career a little later in life and want to share my journey and experiences to help educate and inspire others who may be on a similar path. Here on my channel I post a variety of videos related to beauty and my life in general, from vlogs to hair tutorials to career advice and more. Whether you're a fellow beauty professional or just someone who enjoys beauty topics, I think you'll really enjoy my content! _______________________________ FOR BUSINESS INQUIRIES EMAIL: samanthavayYT@gmail.com _______________________________ This video is NOT sponsored. However, some links may be affiliate links. (That means there's no extra cost to you, I just receive a small commission off of those purchases. It's what helps me continue posting free content for you!) Thank you so much for the support! It's so appreciated! :)