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Is your HR function stuck in a cycle of risk mitigation and control? You're not alone – and there's a better way forward. In this Culture Pioneers conversation, David Liddle, CEO of The TCM Group, makes the case for transforming HR into a strategic People and Culture function. With over 20 years' experience in mediation and conflict resolution, David has worked alongside HR leaders navigating some of their toughest challenges. What he's learned has shaped a radical new operating model for 2026 and beyond. This isn't about tweaking policies or adding another process. It's about shifting from retribution to dialogue, from control to compassion, and from reactive firefighting to strategic leadership. David walks us through the five domains of his People and Culture operating model – and shares practical steps you can take today to start building trust, fairness, and high performance in your organisation. You'll also hear the story behind the giant paper shredder moment that changed everything for David – and why outdated HR systems might be holding your people back more than you realise. Whether you're a Chief People Officer, HR leader, or culture champion, this conversation will challenge how you think about your role – and inspire you to reclaim it. What's covered: – Why traditional HR models are no longer fit for purpose. – The five domains of the People and Culture operating model. – How pioneering people leaders are already making this shift. – Practical first steps, including the 'green pen, red pen' experiment. – The pivotal paper shredder moment that sparked a movement. Pre-order David's book, People and Culture, and follow his work at The TCM Group.