People Over Process: A CEO’s Hardest Leadership Lesson скачать в хорошем качестве

People Over Process: A CEO’s Hardest Leadership Lesson

People Over Process: Scott Humphrey on Leadership & the Future of Flooring What does real leadership look like in today’s flooring industry? In this episode of What’s Underfoot, Tony Wright sits down with Scott Humphrey, CEO of the World Floor Covering Association, for a powerful conversation on leadership, legacy, and the future of independent flooring retail. Scott shares: The defining moment that reshaped how he leads Why “people matter more than process.” His transition from Shaw Industries to leading the WFCA How AI could transform flooring The workforce and immigration challenges impacting installers Why rebuilding manufacturer–retailer relationships matters now more than ever With decades of experience in flooring leadership, Scott offers practical insights for retailers, manufacturers, and industry professionals looking to strengthen their teams and grow with purpose. 🎧 Subscribe for more conversations shaping the future of flooring.