Interview with Ricardo Zuasti, CPO at Technisys about the company's acquisition of Kona скачать в хорошем качестве

Interview with Ricardo Zuasti, CPO at Technisys about the company's acquisition of Kona

Technisys -- the company behind the next-gen core and digital banking platform known as Cyberbank -- has acquired Kona, a conversational AI-powered innovator in the banking industry. The acquisition accelerates Technisys’s plan to expand the capabilities of its next-gen digital and core banking platform and further redefines the customer experience. As the banking world continues to experience fierce competition, it is imperative for banks to find new ways to capture and retain customer engagement. With the integration of conversational AI from Kona, on the Technisys platform, customers can more easily engage with financial institutions -- ultimately helping banks to create a positive and memorable experience. By establishing a formidable and robust digital suite, Technisys empowers financial institutions’ customers with a hyper-personalized, proactive and data-driven experience designed to increase engagement, retention and loyalty. Financial institutions that can embed finance to meet specific customer needs, at point-of-sale, are aligned to be the clear market winners. Technisys’ continued innovations directly enable banks to do this, evolving the traditional transaction-based model to a modern, embedded finance model that becomes seamlessly intertwined with a customer’s lifestyle with ease and flexibility.