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Episode Guest: Sharon Dockerty is the Chief People and Places Officer at Lloyds Banking Group, leading people strategy, workplace experience, and culture across a workforce of around 80,000 colleagues. She’s built her career across major organisations including Heathrow and Vodafone, with a leadership style grounded in resilience, straight talking, and backing young people to thrive. Episode Chapters: 0:00 Introduction 1:18 What Gets You Out of Bed in the Morning 2:07 Sharon’s First Job Selling Flowers at 10 3:24 Sharon’s Journey from Humble Beginnings 3:49 The Four Chapters of Sharon’s Career 5:05 Why Career Paths Are Rarely Planned 6:39 Learning to Work Hard and Create Opportunity 7:48 Advice for People in Career Chapter One 8:13 How to Know if You’re Working with the Right People 9:07 Choosing Positive People in Your Life 11:41 What Sharon Would Do Differently Early in Her Career 13:12 Building Heathrow Terminal 5 13:52 What It Means When Leaders Take a Risk on You 15:10 Changing Safety Culture in Construction 17:38 Lessons from Lifelong Learning 19:31 Leading Through Crisis at Heathrow 21:29 The Leadership Lesson That Changed Everything 22:38 Handling Pressure and Protecting Your Team 24:21 Are Young People Less Resilient Today 26:12 Inside the Role of Chief People and Places Officer 27:30 Leading 80,000 People at Lloyds Banking Group 28:32 How Leaders Know if Culture Is Working 29:37 From Leaving Home Young to Banking Leadership 31:02 Why Apprenticeships Matter 32:36 Apprenticeship Opportunities at Lloyds 33:58 Why Tech and Data Are the Future 34:27 Why Lloyds Banking Group Matters to the UK 36:31 Helping Britain Prosper 37:20 Advice for Young People About Money 37:45 The Power of Saving Early 41:51 Sharon’s Duvet Flip Episode Partners: 📊 Compare the Market Discover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions. https://bit.ly/4i53Svj Disclaimer: The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer. If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/