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Organisational learning, AI in the workplace, leadership development and L&D strategy take centre stage in this conversation with seasoned HR leader Luis Rojas. We unpack how to scale learning that drives business impact, measure what matters, and build digital dexterity without losing the human core. In this episode: From expert to manager to coach: why your ego is not your amigo and how leaders become conductors, not soloists Turning learning into outcomes: moving beyond smile sheets to business metrics that matter Co-creation over compliance: slowing down to go fast and building foundations for scale Digital dexterity and AI at work: augmenting human ingenuity, not outsourcing thinking Communities of practice: unlocking ideas from the coalface Biggest rollout mistakes in L&D and how to avoid them The habit that fuels resilience and better leadership One thing to remember: be kind to yourself and others Guests and credits: Luis Rojas on global transformations across HSBC, Standard Chartered, Takeda and more Host: Andrew Howie