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What happens when an employee claims they can’t provide medical information because their doctor won’t fill out the paperwork? In this episode of Strategic Solutions, Beth De Lima breaks down how employers should handle these situations—balancing compliance with ADA and FMLA while protecting business operations. Beth explains: Why employees are responsible for providing medical certification Why unpredictable, unreliable leave is not protected under ADA How to use temporary modifications or light duty without confusing them for ADA accommodations Why deadlines matter for return-to-work dates and medical documentation How FMLA and ADA intersect when employees ask for more time off 📌 Key takeaway: The ADA is about accommodations that help employees perform their job—not indefinite, unpredictable leave. Employers must set clear timelines and apply consistent policies to stay compliant and protect their organization. 👉 Want deeper training? Join our upcoming In the Trenches Workshop on November 6–7 for a step-by-step approach to handling leave and accommodations in real-world scenarios. #ADA #FMLA #HRCompliance #LeaveManagement #StrategicSolutions