Phone Is the Profit Center: How Smart Customer Service Builds Scalable Businesses w/ Michelle Myers скачать в хорошем качестве

Phone Is the Profit Center: How Smart Customer Service Builds Scalable Businesses w/ Michelle Myers

✨ 𝗧𝗵𝗲 𝗙𝗿𝗼𝗻𝘁 𝗗𝗲𝘀𝗸 𝗧𝗵𝗮𝘁 𝗤𝘂𝗶𝗲𝘁𝗹𝘆 𝗗𝗿𝗶𝘃𝗲𝘀 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 ✨ In this episode of 𝗧𝗵𝗲 𝗦𝗵𝗶𝗳𝘁 𝗦𝗽𝗼𝘁𝗹𝗶𝗴𝗵𝘁™, Winter sits down with 𝗠𝗶𝗰𝗵𝗲𝗹𝗹𝗲 𝗠𝘆𝗲𝗿𝘀, founder of 𝗣𝗶𝗻𝗸 𝗖𝗮𝗹𝗹𝗲𝗿𝘀, for a candid conversation about what actually helps a business scale once the big ideas are already on the table. Visionaries often see the opportunity first. Operators are the ones who build the systems that make it work. Michelle shares how focusing on the often overlooked front line of a business, the phones, customer conversations, and daily execution, can completely change revenue and growth. 𝗜𝗻𝘀𝗶𝗱𝗲 𝘁𝗵𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻: 📞 How 𝗣𝗶𝗻𝗸 𝗖𝗮𝗹𝗹𝗲𝗿𝘀 grew from a husband and wife startup into a 27 person team serving companies across North America 📊 The role 𝗘𝗢𝗦® played in building structure, accountability, and scalable operations 🤖 Why AI will not replace great customer service representatives but will make the best ones even more valuable 🧠 The leadership lesson Michelle wishes she learned sooner. 𝗛𝗶𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗼𝗿 changes everything 🏗️ Why businesses in the trades and home services often win or lose opportunities before a technician ever arrives This conversation is honest, practical, and full of lessons from the front lines of building a service business. The good, the bad, and the parts most founders only learn the hard way. 🎧 A valuable listen for owners and operators who want their customer experience to actually support growth. Podcast Guest: ◾ Michelle Myers, Founder | Pink Callers | www.pinkcallers.com ◾ Hosted by Winter Paskins | www.shiftspotlight.com We are always looking for thoughtful guests with real experience. ➡️ 𝘄𝘄𝘄.𝗦𝗵𝗶𝗳𝘁𝗦𝗽𝗼𝘁𝗹𝗶𝗴𝗵𝘁.𝗰𝗼𝗺 ⬅️ 𝗧𝗵𝗲 𝗦𝗵𝗶𝗳𝘁 𝗦𝗽𝗼𝘁𝗹𝗶𝗴𝗵𝘁™ Podcast is a 𝗚𝗖𝗘 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 production. 💼 Ready to support your leadership team with experienced guidance? Learn more about our fractional EOS® Integrator and executive services at www.gcestrategicconsulting.com 🎙️ Think you would be a great guest? 𝗔𝗽𝗽𝗹𝘆 𝗵𝗲𝗿𝗲 → https://gcestrategicconsulting.com/sh...