LIVEWire: Building Context Aware Call Flows with AI Agents скачать в хорошем качестве

LIVEWire: Building Context Aware Call Flows with AI Agents

Most platforms transfer calls without context. With SignalWire, transfers are programmable, meaning faster handling, and more relevant routing. You can gather customer context before handing off the call — so agents hit the ground running. Join SignalWire for a hands-on session where we show you how to elevate your call transfers by collecting customer data before handing off the call — using SWML scripts, AI Agents, and webhooks within the SignalWire Cloud platform. Whether it’s doing a CRM lookup, checking account status, or identifying customer intent — we’ll show you how to do it live, mid-call. Join the SignalWire Communities at https://signalwire.com/communities Download Presentation: https://www.dropbox.com/scl/fi/m9hhkv... SWAIG Library: https://github.com/briankwest/signalw... TTS Reference Link: https://developer.signalwire.com/voic...