ITIL and High-Velocity IT скачать в хорошем качестве

ITIL and High-Velocity IT

In the ITIL 4 framework, High-Velocity IT provides a way for organizations to focus on their digital products and services, including digital customer experiences. In this webinar, High-Velocity IT will be introduced, covering good practices and mental models, all from a practitioner's perspective. Subscribe to The Great IT Professional to access over 1000+ hours of on demand, PDU approved webinars: http://www.greatpro.org/subscribe Free membership gives you access to over 150 live, PDU approved, educational broadcasts throughout the year at http://www.greatpro.org/webinars Premium membership gives you unlimited access -- for a period of one whole year -- to over 1000+ hours of archived PDU approved recordings at http://www.greatpro.org View our entire online catalog at www.greatpro.org/catalog or download our iOS mobile app at no cost at www.greatpro.org/mobile and the Android mobile app at www.greatpro.org/android! ABOUT THE PRESENTER: Scott Fabel is a senior corporate training consultant with CAI. He has 30 years of experience working with various Fortune 1000 companies on Service Desk Implementations, Microsoft Technologies, IT Service Management, Business Analysis, and Project Management. This includes both consultative services and customized training programs. He is HDI certified, PMP certified, CBAP certified, and an ITIL Expert.