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Conducting research — an essential part of getting feedback from participants — can be tricky. Focus primarily on usability studies as you learn how to reduce bias and be inclusive, and take notes while observing participants in a usability study. 0:00 Introduction to Usability Studies 4:16 Conduct Moderated and Unmoderated Usability Studies 8:55 Introduction to a Mock Unmoderated Usability Study 10:25 Paricipant A - Mock Usability Study 15:08 Paricipant B - Mock Usability Study 21:13 Paricipant C - Mock Usability Study 24:34 Paricipant D - Mock Usability Study 27:32 Paricipant E - Mock Usability Study 31:50 Explore Usability Study Best Practices - Before the Study Begins 36:30 Explore Usability Study Best Practices - During Usability Study 38:48 Identify Biases when Interviewing Usability Study Participants 42:49 Reduce Bias in Interviews 47:36 Introduction to Note-taking Methods During Usability Studies 54:06 Use a Spreadsheet to Take Notes This video is part of the Google UX Design Certificate, where you'll learn how to design mobile apps and responsive websites. You'll follow the design process from beginning to end: empathizing with users, defining their pain points, coming up with ideas for design solutions, creating wireframes and prototypes, and testing your designs with users to get feedback. By the end of the program, you'll have a professional UX portfolio with three design projects. The program, created by Google employees in the field, is designed to provide you with job-ready skills in about 6 months to start or advance your career in UX design. Take the Certificate HERE: https://career.skills.google/paths/22... Why earn a Google Career Certificate? ► No experience necessary: Learn job-ready skills, with no college degree required. ► Learn at your own pace: Complete the 100% online courses on your own terms. ► Stand out to employers: Make your resume competitive with a credential from Google. ► A path to in-demand jobs: Connect with top employers who are currently hiring. Subscribe HERE: https://bit.ly/SubscribeGCC #GrowWithGoogle #GoogleCareerCertificate #UXDesign