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It's been an interesting year. Join Pete and Liz for a review of what happened in 2020. It started off OK... We attended the first and only show of our 2020 at Duxford. Demonstrations directly to potential customers became more difficult from then on. The cancellation of our UK Longarm Quilt Academy was our biggest disappointment for us and more importantly for our customers! We sold out in under 15 minutes when it was launched and we knew it was going to be an amazing event with teachers from Australia, South Africa, America and the UK. Fortunately we had customers whose machines were going into sewing rooms and she sheds where we could get access safely. That meant that after the initial lockdown, we were able to install some of the bigger machines. We started doing videos and doing online training using Zoom. A virtual Festival of Quilts was introduced by Sheri Warren, President of the Quilters Guild and Handi Quilter Ambassador Stuart Hillard. We were disappointed that the arrangements for teaching with Angela Walters have been postponed but hopefully that will be reinstated when Angela can travel again and the Covid vaccine is in place. We had some meet ups of Longarm Learning Curve, our Facebook group but also Facebook Live sessions throughout Lockdown 2.0. We have found 2020 to be an interesting year. It presented new challenges but also great opportunities which we fully embraced, with Zoom training being the most important of those. We have found Zoom training to be in some cases more effective than face to face, in particular for Pro-Stitcher. Customers work on their own machines with time to absorb the information in between sessions. Having responsibility for the machine has also led to more effective learning. In summary, 2020 has been an interesting and challenging year but we've installed lots of longarms despite the restrictions and we have seen many of our customers spend quality time on their machines and on virtual classes, extending the travelling on their personal Longarm Learning Curve.