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In this episode of Frequency, Jenni Field and Chuck Gose explore the quiet pressures tightening around modern work - from burnout and broken flexibility promises to the unintended consequences of AI “efficiency”. The episode opens with a deceptively simple question: what happened to happy hour? Not as a drinking debate, but as a signal that the informal “third space” of work - where trust, mentoring and belonging once formed, is disappearing. They then unpack Amazon’s evolving performance and office-tracking approach, questioning where healthy accountability ends and surveillance begins, and what communicators should really be saying when trust is already fragile. A global frontline study from UKG brings the conversation back to reality, revealing burnout rates of 76% and a widening “two-culture” divide between frontline and office workers. Flexibility and financial security aren’t perks anymore, they’re retention levers. The episode also tackles McKinsey & Company’s idea of “super agency”, asking whether AI’s biggest blocker is actually leadership hesitation, not employee readiness. Finally, Jenni and Chuck examine a counter-intuitive risk of AI: when busywork disappears, so does recovery time — unless work itself is redesigned. As ever, this is straight-talking, reflective and a little uncomfortable — in the best way Articles mentioned in this episode: What Happened to Happy Hour? https://www.wsj.com/lifestyle/careers... Amazon is making big changes to the way it treats workers / amazon-is-making-big-changes-to-the-way-it... Global study reveals flexibility and financial wellness are top 2026 priorities for frontline workers https://www.ukg.com/company/newsroom/... Superagency in the workplace: Empowering people to unlock AI’s full potential https://www.mckinsey.com/capabilities... The Downside to Using AI for All Those Boring Tasks at Work https://apple.news/AHhE209ZuQvyIy40g7...