Build a Maintenance Ticketing System Into Your ITSM Tool in Under 10 Minutes. скачать в хорошем качестве

Build a Maintenance Ticketing System Into Your ITSM Tool in Under 10 Minutes.

Follow along this Maintenance ticketing system tutorial with InvGate Service Management's 30-day free trial (no credit card required) and have it up and running in less than 10 minutes: https://hubs.ly/Q02Z9bpD0 The Facilities team is essential to the functioning of the entire organization. It's in charge of the workplace as a building, as well as all the amenities that make employees' work more accessible (and more comfortable). They need to process a large volume of maintenance requests daily and, thus, can benefit enormously from a ticketing system. Luckily, you can use your current service desk software to address this need. All you need to do is create a help desk for that area, establish the different levels of support to escalate tickets if needed, create the service category, and you're good to go! Check out this video, where our Product Specialist Matt Beran does it in under 10 minutes! --- Key moments: 00:00:00 Introduction 00:00:38 Why do you need a help desk for Facilities? 00:01:08 Step 1: Create the Maintenance ticketing system 00:01:40 Step 2: Create requests 00:02:54 Step 3: Integrate with other tools 00:03:13 Step 4: Build Maintenance workflows 00:03:37 Step 5: Build a knowledge base for Facilities 00:03:53 Step 6: Report on Maintenance performance 00:04:29 Testing the ticketing system for Facilities 00:06:04 Conclusion --- You can find more information on InvGate Service Management here: https://hubs.ly/Q02Z9brg0 And don't forget to subscribe to our LinkedIn page:   / invgate  . #maintenance #facilities #ticketingsystem #helpdesk #invgateservicemanagement