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Matt Kuchta, Ohio Market Executive Brittany O’Connor, Vice President, Regional Public Affairs Market Manager Citizens Matt provided an overview of Citizens' local history and market position, tracing the bank's roots to Charter One and highlighting recent acquisitions that have strengthened its retail and middle-market commercial operations in Ohio. Brittany outlined the bank's giving priorities—workforce development and financial empowerment—pointing to active partnerships with local organizations as evidence of those commitments in action. Matt built on this by addressing the region's talent shortage, describing Citizens' role in convening employers and supporting training initiatives that connect residents with jobs. The conversation also touched on how Citizens engages its own employees, including expanded paid volunteer time and company sabbaticals. Matt and Brittany closed by reflecting on their eleven-year partnership with CLC's Accelerate event, describing it as a "shark-tank" style forum that consistently draws high-quality ideas and surfaces genuine local passion. Recorded from a live Zoom session.