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Dealing With Conflict and Confrontation

Three ways this seminar will benefit your organization... Conflicts can have a devastating effect — on productivity, morale, teamwork and, ultimately, your organization's bottom line. This video program does not promise an end to conflict. That's impossible. But it will give you and your employees a proven approach you can easily use whenever a conflict does arise. And your people will learn that conflict can actually be healthy for an organization. Here's how: Conflict produces change. Conflict is often the first step for getting rid of outdated procedures, revising rules and regulations, and fostering innovation and creativity. Conflict leads to unity. Addressing rather than suppressing conflict opens the lines of communication. It gets people talking to each other (instead of about each other). It makes people feel like they're part of a team that cares. Conflict promotes compromise. People learn how to work harmoniously. They come up with creative solutions to problems - and reach outcomes that benefit everyone involved.