How to Build a Knowledge Base for your VAPI Voice Assistant скачать в хорошем качестве

How to Build a Knowledge Base for your VAPI Voice Assistant

In this video, you'll learn how to build a knowledge base in VAPI using custom PDFs and website data! Interested in custom AI Voice Solutions for your business? Work with me here: https://stripecraft.io/#contactus Connect with me on LinkedIn:   / matthew-loo2223   Subscribe for more AI Educational Content:    / @mattautomations   About: In this VAPI tutorial, I’ll show you step-by-step how to build a knowledge base for your voice agent. We'll build 2 customer support agents to showcase different use cases: 1) Tech Haven Electronics: A customer support agent for a fictional tech company that uses a custom PDF as its knowledge base. 2) Apple Customer Support: A customer support agent for Apple powered by an FAQ page from their website. ⏰ Timecodes ⏰ 00:00 Intro to VAPI Knowledge Base 0:49 Prompting Voice Assistant for Knowledge Base 2:32 'Tech Haven' PDF File Example for Knowledge Base 3:42 Uploading PDF File into VAPI 4:14 Ideal Temperature Settings for Customer Support Agents 4:40 Transferring Calls to Human Reps 5:46 First Live Demo Call 7:18 Creating Knowledge Base Off Website Data 8:24 Optimizing Knowledge Base with Markdown Formatting 10:42 Second Live Demo Call 12:32 Conclusion & Final Thoughts #aiagent #vapi #voiceai