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This one’s for the adjusters who keep learning even when nobody’s paying for training anymore. Heather and Chantal talk about what real professional development looks like today — from learning policy language on your own to staying sharp as tech, AI, and consumer expectations change faster than your claim count. They dig into why mold and low-impact claims are making a comeback, how leadership can actually support adjusters, and why communication skills matter just as much as technical ones. It’s a fun, honest conversation about taking ownership of your career, sharing what you know, and finding the balance between empathy and efficiency in claims. 💬 Join the conversation: What’s something you’ve learned on your own that made you a better adjuster? Drop it in the comments — your insight might help someone else. 👍 Like this episode 💬 Comment to tell us what topic you want next 🔔 Subscribe to help us climb the algorithm and reach more adjusters who could use a little encouragement (and a few laughs) #InsurancePodcast #ClaimsAdjuster #ProfessionalDevelopment #InsuranceEducation #Leadership #TheArtOfAdjusting #HeatherBlevins #ChantalRoberts #CPCU #AdjusterLife