Patient Advocacy: One Nurse Speaks Up скачать в хорошем качестве

Patient Advocacy: One Nurse Speaks Up

Research and regulatory bodies have long confirmed that poor communication in healthcare is harmful at best and deadly at worst. In the last decade, the healthcare community has turned to safety tools and checklists to reduce unintentional slips and errors. And yet, a new study called The Silent Treatment reveals that despite the safety interventions taken in the last decade, silence still kills. Safety tools do not compensate for crucial conversations failures in the hospital. This video is a dramatization of a nurse's true story. www.silenttreatmentstudy.com Despite interventions made in the last decade to reduce avoidable medical errors caused by poor communication a new study of 6500 nurses found that...silence still kills. One nurse shares her true story. "Recently, in the OR the count was off during an abdominal aortic aneurism. The surgeon insisted the count was correct but I wasn't convinced. So, I called my supervisor and together we recounted everything. As I had thought, the count was in fact off. We then took an X-ray and discovered that the sponge had been sewn on the underside of the graft. We removed the sponge successfully and made sure the rest of the surgery was completed error free. It was great, being the patient's advocate like that." Make candor a core competency in your hospital