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In this episode, Chris Caramanica interviews Lex Vance lex.vance79@gmail.com , the creator of Dirty Maintenance Nation, who shares his journey from a broke musician to a maintenance technician and content creator. Lex discusses the inception of his YouTube channel and Facebook group, which aim to provide training and support for maintenance professionals. He highlights the importance of community, the challenges faced by technicians, and the need for better training and tools in the industry. Lex also shares personal anecdotes and insights on how to improve as a maintenance technician and the significance of investing in one's skills. Chapters 00:00 Introduction to Lex Vance and His Journey 03:05 The Birth of Dirty Maintenance Nation 07:11 The Impact of Maintenance Training Videos 11:08 Engaging with the Audience: Responses and Feedback 15:05 Challenges and Misconceptions in Maintenance 19:17 Content Creation: The Process Behind the Videos 23:06 The Karate Kid and Maintenance Training 26:02 Representation of Maintenance Professionals in Media 28:02 Essential Tools for Maintenance Technicians 31:58 The Current Generation of Maintenance Technicians 37:11 Investing in Maintenance Training and Pay 40:00 Advice for Aspiring Maintenance Professionals 43:16 BTW OUTRO.mp4 🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts! #CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement