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Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c18... Download for FREE: Restaurant Business Plan | Free PDF https://mds.mykajabi.com/RestaurantBu... Watch: 8 PROVEN Tips to INCREASE Your Restaurant's ONLINE ORDERS • Видео Watch: The RESTAURANT MANAGEMENT Style that has shaped our Success • This MANAGEMENT Style has made me a succes... 00:00 - INTRO 02:32 - WAIT TIME 05:25 - ORDER INACCURACY 08:24 - DIRTY RESTROOMS 10:31 - FRIENDLY SERVICE (GREETING) 13:08 - POOR HANDLING OF OUR CUSTOMER CONCERNS Let's talk about Most Common Restaurant Customer Complaints. What are the most common customer complaints you receive in your restaurant? Customer complaints are inevitable in every business. Perhaps, restaurants are one of the most susceptible establishments where you get to experience guest complaints every day. From a mild issue that can make a customer say it politely, to a severe problem that can escalate to an angry customer, anything can happen within a snap of a finger. But what does a customer complaint mean? How to handle customer complaints? Ultimately, it is a gap between a customer who is expecting our food or service, and our failure to meet that expectation. In today's show, we are talking about the 5 top restaurant complaints and solutions, such as: ❌ Wait time (speed of service) ❌ Order inaccuracy ❌ Dirty Restrooms ❌ Friendly servers (greeting) ❌ Poor Handling of our Customer Concerns Thanks a million for your continued support! Please tune in for another Making Dough Show episode next week! If you love this video, please give us a like, comment, and subscribe. Let's make some dough! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: / @makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/sh... CONNECT on Linked-In: / hengamstanfield #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow