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Note: Phone must be iPhone 7 (iOS 13) or later From iPhone "Settings", ensure Bluetooth is "ON" Turn hearing aids of and on to initiate pairing mode, which lasts for 3 minutes. From your iPhone, select the following (or similar): Settings - General - Accessibility - Hearing Devices. Sometimes "Accessibility" is located in "Settings" menu rather than in "General" menu (depending on iPhone version). If hearing aids are listed, click on the hearing aids, scroll to the bottom of the menu and "Forget" both hearing aids. It may take up to 30 seconds for your new hearing aids to be detected. The menu will prompt to "Pair" once for each hearing aid. Once paired, return to the home screen. Triple click on your iPhone button to open the volume control functionality. Verify that the volume control is working. You should hear an audible signal when changing volume. Select the "Live Listen" option from within the volume control to check the streaming functionality. Ensure to turn off "Live Listen" once tested. Download “Bernafon EasyControl-A” app from Apple Store (if applicable) Open Bernafon EasyControl-A app and wait for the app to update hearing aid information. Verify that the volume control is working. You should hear an audible signal.