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Join our experts Veit Meier from berner+becker (https://bit.ly/3y2njOX) and Thibault Catala from Catala Consulting (https://bit.ly/2Yq5kEG) as we discuss 3 topics: 💡Personalised Pricing: Opportunity or Risk? 💡Always-On Revenue Management: A Strength or a Burnout Risk? 💡Distribution in Flux: What’s Behind Booking.com’s Decline? 👂🏻What you’ll hear: The line between personalisation vs. discrimination - and how to keep guest trust Attribute-based selling: transparent upsells guests like paying for A healthier operating model: output over input + clear emergency tiers The Booking.com → Expedia/direct shift: apartments dilution, AI search, and EU headwinds A teaser for next time: “Death of the hotel website?” 💡Try this now Audit your upsells: Which add-ons feel transparent vs. opaque? Define “true emergency” with owners/clients and publish SLAs to your team. Check your mix: Are apartments diluting your visibility on Booking.com? Ring-fence budget for direct (brand search + metasearch) where your CPC still works. 🗣️ Join the conversation Would you trial 1:1 pricing if the tech existed—and how would you keep it fair? Have you seen a Booking.com → Expedia/direct shift in your market? 👍 Like, comment, and subscribe if you want more expert content on hotel tech, revenue strategy, and the future of travel. 🔔 Tap the bell to stay ahead of the curve. 💬 Got a topic you'd like us to cover? Drop it in the comments! 00:00 - Welcome & quick soundbites from the discussion 06:21 - Personalised Pricing: Opportunity or Risk? 20:37 - Always-On Revenue Management: A Strength or a Burnout Risk? 36:08 - Distribution in Flux: What’s Behind Booking.com’s Decline? 47:15 - Link to other videos, playlists and subscribe #HotelRevenue #RevenueManagement #DirectBookings #OTAStrategy #PersonalisedPricing #AttributeBasedSelling #HospitalityLeadership #WorkLifeBalance #AIinHospitality #Bookingcom #Expedia #HotelMarketing #DistributionStrategy #PMS #RMS