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Abstract This video addresses what has become known as the "fourth gap" in qualitative research: the notable absence of robust longitudinal data linking Search Engine Optimisation (SEO) strategies with the long-term evolution of online reputation. Rather than relying solely on the prevalent cross-sectional or "snapshot" methodologies—which too often overlook the cumulative and delayed effects that shape online perceptions—this study advocates for the adoption of repeated measures to reveal underlying "lag effects" and authentic causal relationships. Drawing upon Social Exchange Theory, Cognitive Dissonance Theory, and Systems Theory, reputation is conceptualised here not as a static entity, but as an adaptive and continually shifting ecosystem. Through a critical review of methodologies such as panel and cohort studies, as well as a consideration of advances in machine learning, this work demonstrates how a longitudinal approach can distinguish between fleeting fluctuations and more enduring changes in reputation. The findings suggest that brands which prioritise ethical, user-centric strategies tend to achieve greater long-term resilience, thereby providing a roadmap for moving from reactive measures to a more proactive, sustainable cultivation of reputation.