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Whether you’re running a large corporation or a small business call center, efficient communication is vital. At Realmconnect, our mission is providing personalized communication solutions that open your business up to a new realm of possibilities. By working with some of the industry’s leading brands, we’re able to offer intuitive, high-quality business communication technology and programs that help you to meet your short and long-term business goals with a more streamlined process. If you find yourself thinking “I need a call center with reliable results, accurate reporting, and efficient time management,” we can help you get there! :03 Technical Solutions for Businesses :10 People First Culture :23 Headquartered in Atlanta :32 Our Services To provide you with the best solutions for your business, we offer an extensive range of services and products with unbeatable features and benefits. Our voice solutions are perfect for every type of business and provide ideal call center solutions that can be catered to your unique needs. Specifically, hosted VoIP and SIP trunking technologies allow for users to enjoy a wealth of features with significant cost savings when compared to traditional analog phone systems. These digital telephony services utilize your internet connection without the need for additional, costly telephone lines that can limit your voice system’s capabilities. With a hosted VoIP system, we manage all the large equipment, saving you the cost of important maintenance, upgrades, and replacements. Rather than installing costly individual phone lines, you only have to pay for the digital extensions you need with no additional hardware requirements. In order to help you make the most of your digital telephony service, we offer hardware from the industry’s top brands like Avaya. Depending on the needs of your business, we can provide office headsets, long-range cordless phones, conference phones, Wi-Fi phones, and desk phones with a host of enterprise-level features at a small business price point. Our call center solutions for small business include features like auto attendant, call accounting, call recording, music and message on hold, call accounting ideal for accurate call center reporting, interactive voice response (IVR), and video conferencing. Our solutions don’t end there, however! We also provide services designed to improve your infrastructure for maximum security and efficiency. A virtual private network (VPN) keeps your data secure while a site to site VPN allows you to maintain that security across locations. Fiber optic cabling lets you take full advantage of the fastest internet speeds available to you with cabling more safe and durable than traditional copper wiring. In today’s world, it’s not only critical to maintain reliable internet internally, but it’s more important than ever to offer the same communication capabilities to your customers and guests! With commercial wireless access points, you can offer secure internet access to build trust with the modern consumer and give them the tools needed to make informed decisions. Learn more about our wide range of voice, data, and security solutions online at RealmConnect.com or ask about our call center software pricing and schedule your consultation with us at 800-472-8811 today. Learn more about RealmConnect at • RealmConnect | Avaya Phone Systems Atlanta... today.