How to Scale Support Services for Growth | TSIA Portal скачать в хорошем качестве

How to Scale Support Services for Growth | TSIA Portal

Support services represent 8-9% of a company’s workforce—but how do you scale efficiently while keeping up with rising customer expectations? In this video, Vele Galovski, Distinguished VP of Support Services Research at TSIA, shares expert insights on how organizations can evolve their support strategies to stay ahead. Read our blog on optimizing your support model: https://bit.ly/40A9VR7 Gain expert strategies on data-driven benchmarking with our ebook: https://bit.ly/4hBDLeT Follow us on socials: ➡️ Subscribe to TSIA’s YouTube:    / @tsiacommunity   ➡️ Learn more on TSIA.com: https://bit.ly/4gbrRs2 ➡️ LinkedIn:   / technology-services-industry-association-tsia   ➡️ X: https://x.com/tsiacommunity About TSIA: TSIA (Technology & Services Industry Association) helps over 40,000 leaders in Industrial Tech, SaaS, Healthcare Tech, and Industrial Equipment achieve smarter, faster decision-making. Members gain free access to industry insights, while subscribers unlock exclusive research, benchmarking tools, and expert advice. As the creator of the LAER model, TSIA serves a global community spanning 96 countries and includes 80% of the top Fortune 100 tech companies. Visit tsia.com today. #SupportServices #CustomerSatisfaction #ServiceOptimization #B2B #TSIA #CX #TechSupport #AI #CustomerExperience #SelfService #DigitalTransformation #SaaS #BusinessGrowth #CustomerRetention #CustomerEngagement #ServiceExcellence #ITSupport