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📚 Welcome to Have You Read It! The channel where we bring books to life, one summary at a time. Don’t forget to like 👍, subscribe 🔔, and share! 🔔 Subscribe: @hyri24 🎧 Listen: https://open.spotify.com/show/0cpeGk3... ✨Find your fav book: https://haveyouread.ai/ In this episode, we explore The Trusted Advisor by David H. Maister, Charles H. Green, and Robert M. Galford, a must-read for anyone in a client-facing role or looking to strengthen their professional and personal relationships. This insightful book delves into the art and science of building trust, offering actionable strategies to become a go-to confidant and advisor in any field. What You’ll Learn in This Episode: • The journey from being a service provider to becoming a trusted advisor. • The Trust Equation: the key components that foster trust in relationships. • How to give advice effectively by focusing on the emotional dynamics of client interactions. • Strategies for building and maintaining trust throughout the client relationship lifecycle. 🎯 Key Takeaways: • Trust is earned: Build credibility, reliability, intimacy, and a client-first approach. • Focus on the client: Demonstrate genuine care and prioritize their needs over your own. • Show, don’t tell: Let your actions, not words, prove your trustworthiness. • Master the five stages of trust development: Engage, listen, frame, envision, and commit to fostering lasting connections. ✨ Follow us for more summaries of transformative books and insights that inspire leadership, growth, and understanding. #TheTrustedAdvisor #BuildingTrust #DavidMaister #HaveYouReadIt #BookSummary