Enterprise Service Management (ESM) in ServiceDesk Plus 11.0 скачать в хорошем качестве

Enterprise Service Management (ESM) in ServiceDesk Plus 11.0

End users often seek services from multiple non-IT departments—Human Resources, Facilities, Travel, etc.—in an organization. However, the lack of best practices and service standards, along with a misaligned service tool, leaves non-IT departments battling issues like overdue requests, lower productivity, and communication barriers on a daily scale. In this webinar, we'll go over how you can extend your ITSM best practices to all your business units to mitigate and optimize your service delivery across each function of your organization with ServiceDesk Plus - http://bit.ly/esm_sdp. Key takeaways: Creating and deploying a unique service desk in less than 60 seconds. Automating your service management in non-IT departments. Managing your organization's users and service desks from a central directory. Enabling users to create and track all their requests across departments from a central self-service portal. Customizing the look and feel of your ESM self-service portal. Subscribe here to learn more ITSM tips http://bit.ly/me_yt Follow us on social:   Twitter:   / me_itsm    Facebook:   / servicedeskplus   LinkedIn:   / servicedesk-plus   Instagram:   / servicedeskplus