Driving Top-Line Growth in Airlines Ft. Tech Leaders from Infogain, flyExclusive, Saudia Group скачать в хорошем качестве

Driving Top-Line Growth in Airlines Ft. Tech Leaders from Infogain, flyExclusive, Saudia Group

How do airlines drive sustainable top-line growth when customer expectations are rising, distribution is shifting, and legacy constraints still shape day-to-day execution? In this Virtual Fishbowl, airline and travel-tech leaders Yashveer Singh, SVP and Marketing Unit leader - Travel & Hospitality, Infogain; Steve Drucker, Senior Vice President of Technology, flyExclusive, and Ibraheem Sheerah, Chief Transformation Officer, Saudia Group, in conversation with Nikhil Kulkarni, unpack how carriers can orchestrate growth across Retail, Network, and Loyalty, aligning customer value with enterprise-wide profitability. Key discussion areas: • Setting the “North Star” for growth: balancing capacity, yield, and customer value • Breaking silos across Retail, Network, and Loyalty to enable joined-up decisioning • Moving from batch to real-time: the data + architecture shifts needed for faster, personalized offers • Modernizing legacy systems while keeping operations stable • Build vs. buy: where airlines often underestimate long-term complexity and operating costs