Avaya’s Big Comeback: Innovation Without Disruption скачать в хорошем качестве

Avaya’s Big Comeback: Innovation Without Disruption

Avaya is back with a bold message — “Innovation Without Disruption.” At Enterprise Connect 2024, UC Today’s Rob Scott sits down with Alan Masarek, CEO of Avaya, to explore how the company is reinventing itself for the new age of hybrid communications. In this exclusive interview, Alan unveils major announcements from the show — including Avaya’s new native integration with Zoom Workplace, expanded Microsoft Teams support, and the continued growth of Avaya Cloud Office with RingCentral. The conversation also explores how the Avaya Experience Platform (AXP) brings together Premises, Private Cloud, and Public Cloud deployments to deliver true customer choice through its “Choose Your Journey” philosophy. �� Key takeaways: What “Innovation Without Disruption” means for Avaya customers How Avaya is uniting UC&C and CX under one platform vision New Zoom and Teams integrations driving hybrid collaboration Why hybrid and private cloud deployments remain critical Avaya’s renewed focus on AI and customer experience innovation Suggested timestamps: 0:00 Introduction – Enterprise Connect 2024 0:25 Avaya’s new direction and brand vision 1:00 The “Innovation Without Disruption” philosophy 2:15 New partnership with Zoom Workplace 3:45 Expanding Teams integrations and hybrid strategy 5:00 Avaya’s financial transformation and leadership growth 7:00 AI and CX innovation on the Avaya booth ➡️ Subscribe to UC Today’s weekly newsletter ➡️ Join the UC Today Community on LinkedIn ➡️ Subscribe for more insights on Unified Communications and CX innovation.