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1. How is my business energy bill calculated? In simple terms, your energy supplier charges you the rates you have agreed as per the contract for the volume of kilowatt hours (kWh) you have used. Usually, you will be billed monthly or quarterly but may have further options if you choose to use portals or go paperless. Most energy suppliers will charge in pence per kWh and a standing charge in pence per day or pounds per annum, but it is also good to check what is included on the point of agreeing the contract. 2. How much VAT will I be paying on business energy use? Most businesses will pay VAT at a rate of 20%, though some are eligible for a discount. Since your energy supplier automatically adds the VAT to your bill, you’ll need to apply for this potential discount separately. An example of a business that pays the reduced VAT amount is a registered charity. 3. What do MPAN and MPRN mean, and why are they important? A meter point administration number (MPAN) is a unique 13-digit reference that identifies your business’ electricity supply point; similarly, a meter point reference number (MPRN) relates to your gas supply. In order to arrange the metering for your property, your chosen supplier will require your business’ MPAN and MPRN. These numbers can be found on your current energy bill. The MPAN/MPRN should not be confused with the meter serial number, which is found on the meter itself. 4. Why is my business being charged the Climate Change Levy (CCL) tax, and is there anything I can do to reduce the charge? CCL is charged on taxable commodities supplied for lighting, heating and power purposes to businesses in the industrial, commercial, agricultural and public service sectors. Your business is being charged the CCL as a means of encouraging businesses to be more energy efficient. You can pay a reduced rate on CCL charges by entering into a climate change agreement with the Environment Agency. Businesses in these agreements will receive a reduction of 90% in the CCL rate paid of electricity bills and a 65% reduction on all other fuels. 5. How can I check if my energy bill is correct? If your bills are usually based on estimated readings, the easiest way to ensure you’re paying the correct amount is to send your supplier regular meter readings. In order to avoid estimated readings, it’s recommended that you take a meter reading on the last day of each month and submit it to your energy supplier within 5 days, so they can calculate an accurate bill. This ensures that you only pay for the energy you’ve used. If you have a smart meter or AMR device on your meter you should still pay attention to your monthly bills to ensure your energy supplier is using the automated readings provided by these technologies. 6. I have an AMR device – why are my business energy bills still being estimated? There’s a chance there might be a problem with your meter, which means the energy supplier has had to base your bill on an estimate. Your energy supplier should contact you in this event in order to investigate the fault, however, you are free to contact them. 7. Can I get a refund if my business energy account is in credit? Yes, you can be refunded if you’re in credit. In order for this to happen, you’ll need to check that your balance is up to date by giving your energy supplier a meter reading. All these points are described in the video. Happy to watch. :) Here is the article regarding this - https://commercialutilityconsultants.... For any inquiry contact us. Call at - 0345 504 9308 Visit website - https://commercialutilityconsultants.... Follow us on : Instagram - / commercialu. . Twitter - / commercialutil2 Facebook - / commercialutilityconsultantslimited LinkedIn - / commercial-utility-consultants-limited