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Important message for owners of NYLOVE webbing purchased from June 2022 to October 2024 . This batch of webbing has been found to have poor UV resistance and should no longer be used for highline permanent rigging. Our customer service team will contact each customers to offer a refund. If you own a NYLOVE webbing purchased between 2016 and May 2022, you are NOT affected by this situation. How did this happen? NYLOVE was created in 2016 with our European supplier who manufactures webbing for climbing brands such as Petzl and Camp. The prototype was break-tested by the supplier and in our own lab. The first NYLOVE produced in 2016 and the NYLOVE produced in 2024 appeared identical —both visually and in terms of MBS strength performance. What aging tests were performed, and when? Since 2020, Spider has followed ISA guidelines, introducing an aging test on all webbing as a standard procedure before any new webbing is commercially released. These tests expose webbing samples to six months of continuous sunlight in a south-facing location. The goal is to simulate long-term UV exposure to ensure the durability of the webbing under real-world conditions. What were the first alerts? In September 2024, we received reports of two NYLOVE webbing samples that had very low residual braking strength after been exposed to permanent sunlight: one for six months in Italy and another for 15 months in Switzerland. We immediately launched an investigation. We replicated aging tests on current stock and collected additional customer samples exposed to sunlight to verify whether this was an isolated incident or a broader issue. Breaking strength tests were performed every two weeks for two months under direct sunlight exposure. By December, after extensive testing and consultations with ISA and our supplier, we confirmed that the problem originated from the WHITE yarn used between June 2022 and October 2024. This yarn had poor UV resistance, aging twice faster. Was NYLOVE the only affected product? No. Some batches of BOOMBOOM webbing, produced from January 2023 to June 2024, were also manufactured with the same defective yarn. These batches followed the same aging curve as NYLOVE and exhibited similar UV degradation issues. All affected customers of BOOMBOOM webbing have already been contacted. Why did this happen? In June 2022, the supplier changed the source of the white yarn due to post-COVID supply chain disruptions. The original supplier of the high-quality yarn was no longer available. Unfortunately, this change was not communicated to us. Initial break tests conducted by both Spider and the supplier showed no differences in strength or tenacity between the old and new yarns when new. However, the new yarn lacked the same UV resistance as the original. Why wasn’t it discovered earlier? First, UV resistance testing of each test was not our standard for every production batch at the time. This protocol has since been implemented starting in November 2024. Second, the supplier used a remaining stock of good-quality white yarn for smaller batches, such as the first BOOMBOOM production. These batches passed all tests conducted by SlackInov and the ISA external lab, earning ISA Standard Certification without any issues. Shipping records and tests confirmed June 2022 was the start production date with defective yarn. Has this kind of fiber quality issue ever happened before? No, none of our suppliers have experienced a similar issue in over 50 years of webbing production. Quality inspections typically focus on mechanical strength features, and UV resistance is generally assumed to match the specifications provided in the yarn supplier’s technical sheets. How can you guarantee this won’t happen again? We’ve changed suppliers for polyamide webbing. From now on, all manufacturers must sign agreements ensuring full transparency regarding any changes in raw materials used in production. In addition, we are introducing internal UV resistance tests for every batch of polyamide webbing. To achieve this, we are implementing an accelerated UV aging test box that uses UV lamps to simulate prolonged exposure. Conclusion We take full responsibility for not identifying this issue sooner. As slackline disciplines evolve, so do our safety procedures. This incident has prompted significant improvements in our protocols to prevent similar issues in the future. A Special Thanks We want to express our gratitude to community members Matteo Incerti, Thomas Buckingham, Maurice Saccani, Sirio Izzo, Carlo Cozzio, Alexian Mason, Michel Torrealba, and others. Their timely reports and webbing samples allowed us to quickly investigate, identify the defect, and inform the community. Thanks to ISA for their invaluable support during this process. Their collaboration has been essential in developing new standards, including mandatory UV resistance testing, to enhance safety across the slackline community. Stay safe