Assistance, Information, Safety, Equality (AISE) - Groupe Santé CHC | SPX Awards 2026 скачать в хорошем качестве

Assistance, Information, Safety, Equality (AISE) - Groupe Santé CHC | SPX Awards 2026

Discover the 10 shortlisted projects of the #SPXAwards2026! An official competition organized by Shared Patient Experience empowering #PatientExperience initiatives in three impactful categories. 🧠 AISE - Assistance, Information, Safety, Equality 🔍 Groupe Santé CHC aims to ensure high-quality and accessible care for all patients, including Persons with Specific Needs (PSN), such as individuals with reduced mobility, visual or hearing impairments, comprehension difficulties, intellectual disabilities, or disorientation. To better anticipate these needs, CHC has implemented a system allowing patients to identify their specific requirements before coming to the hospital through a dedicated form available on the website. Alternative options (telephone or in-person assistance at reception) are provided for those unable to complete the form online. The completed form is reviewed by a designated contact person who coordinates with the appropriate professionals and ensures that the relevant information is recorded in the patient’s electronic medical record, enabling teams to prepare and provide adapted care. In the future, a PSN alert will also be visible in the electronic patient file to facilitate care coordination. 👩‍⚕️A project by @CHCgroupesante 🏆Category "Taking into account patient experience in the communication process" 🗳️ Did you like this project? Vote before 26 March 2026 to help them win: https://spexperience.org/en/spx-award... #specificneeds #patientcare #CHC #communication #SPXAwards