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🔹 00:00 • Why Causality Matters 🔸 00:55 • Event vs. Condition vs. Mechanism 🔹 01:43 • Trace Causes with “Because… Therefore…” 🔸 02:26 • Avoid Blamey or Magical Words 🔹 03:14 • Write Testable Causal Claims 🔸 04:06 • Counterfactuals Make It Stronger 🔹 04:50 • Chain, Not Single Point 🔸 05:32 • Template and Examples Master causality in technical incident reports so your postmortems stand up to review. Learn how to write clear, testable causes that improve fixes and prevent repeat failures. In this video, you’ll learn: Event vs. Condition vs. Mechanism: the core building blocks of causal explanations. “Because… therefore…” chains using only observable, verifiable steps. How to avoid blamey or magical words (like “root cause,” “human error,” “glitch”). Writing testable claims anchored to time, data, and evidence—with confidence and unknowns. Using counterfactuals to reveal necessary conditions and multiple contributing causes. Modeling incidents as causal chains (serial and parallel) and prioritizing high‑leverage interventions. A simple template to standardize clear, actionable narratives for your team. For a complete lesson with more examples and interactive exercises, visit: 🔗 https://language.foundation/Causality... #postmortem #incidentresponse #technicalwriting #rootcauseanalysis #LearnEnglish Susan Miller (November 8, 2025): This lesson was developed with the assistance of advanced AI tools and has been thoroughly reviewed by our editorial team to ensure accuracy, clarity, and educational value.