Physician Peer Support: An Organization's Secret Weapon to Combat Physician Burnout скачать в хорошем качестве

Physician Peer Support: An Organization's Secret Weapon to Combat Physician Burnout

Angela Chaudhari, MD, a practicing obstetrician-gynecologist and one of the original Scholars of Wellness (SOW) fellows at Northwestern Medicine, recognized the need to combat distress and burnout related to adverse events experienced by colleagues in her department. For her SOW project, she created a pilot peer support program for the OB-GYN department that was eventually scaled up and implemented hospital-wide for all attending physicians. Learn how you, too, can successfully implement a peer support program at your healthcare organization in this AMA STEPS Forward™ webinar. ► Watch more webinars from the AMA STEPS Forward™ Innovation Academy: https://gateway.on24.com/wcc/eh/33467... 0:00 Introduction 2:49 Objectives 5:47 Organizational Drivers of Burnout 7:42 Creating a Culture of Wellness 9:52 Peer Support for Physicians 14:05 Protecting Against Occupational Hazards 14:39 Workplace Stress Injuries 16:16 Impact of Errors on Physicians' Life Domains by Level of Error Severity 18:09 Second Victim Phenomena 23:17 Physician Needs Coping with Emotional Stressors 24:53 Stress First Aid 26:01 Physician-to-Physician Peer Support Model 27:08 P2P Network: Referral Process 30:57 P2P Network: Peer Support 32:28 Peer Support: Leadership and Training 33:40 Organizational Change 35:27 Culture Change 38:25 Barriers to Peer Support 40:17 Key Takeaways 40:58 Resources and Toolkits 42:27 Q&A