Inside Centerstone's Breakthrough Eligibility Automation with OpenBots скачать в хорошем качестве

Inside Centerstone's Breakthrough Eligibility Automation with OpenBots

Eligibility errors remain one of the most expensive and preventable causes of healthcare claim denials. In this session, Gabe Enz, Vice President of Client Financial Services at Burrell Behavioral Health (now Centerstone), shares how their team tackled upstream eligibility challenges using OpenBots eligibility automation. You’ll hear how Centerstone moved eligibility from a manual, one-time check to a continuously running automation layer integrated with Netsmart MyAvatar, state eligibility files, and payer portals. The result: fewer preventable denials, cleaner claims, and stronger cash flow control at scale. 📌 What You’ll Learn: 1️⃣ Why nearly 24% of denials originate before care is delivered 2️⃣ How automation resolves COB conflicts and payer sequencing issues 3️⃣ Before-and-after eligibility workflows in a behavioral health setting 4️⃣ How AI handles edge cases like coverage lapses and state program nuances 5️⃣ Metrics that matter when measuring eligibility automation impact 6️⃣ Practical readiness and implementation lessons for RCM leaders 🎙️ Speakers: 🔹 Gabe Enz – Vice President, Client Financial Services, Centerstone 🔹 Gabriel Skelton – Head of Sales, OpenBots 🔹 Ranodeb Banerjee – Associate Director, Healthcare Automation Solutions, OpenBots #HealthcareAutomation #EligibilityAutomation #RCM #DenialPrevention #OpenBots #PatientAccess #RevenueCycleManagement #HealthIT #AutomationInHealthcare #OpenBotsWebinar