Cathy Moore - Design Methodologies - LT19 скачать в хорошем качестве

Cathy Moore - Design Methodologies - LT19

Jedi mind tricks for learning designers Cathy Moore, Consultant Your client thinks training will solve their problem, but they haven't even defined the problem. Your subject matter expert wants you to present their favourite content, but you suspect it will just waste time. What can you do? You can magically control their minds! At least, once you understand why your stakeholders think the way they do, you can subtly steer them into thinking differently. This session will reveal the damaging beliefs that restrict our work and show some ways to turn them around. By changing how we talk to our stakeholders and to ourselves, we can create targeted training that solves problems and improves lives. • Stepping out of the order-taking L&D role • Shifting to performance consulting • Moving people from a view of training as information presentation • Specific words and phrases to shift clients' attitudes • Lots of interaction and discussion! www.learningtechnolgoies.co.uk