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Leading with Empathy at Scale with Jeffrey Marks

Jeffrey Marks’s career has taken him from the high-stakes world of M&A law to building restaurants on the Las Vegas Strip and ultimately to founding Lollipop, a workplace well-being platform that’s changing how companies support their people. In this episode, Jeffrey and Curtis explore how small, authentic gestures can have a massive impact on retention, engagement, and workplace culture. Jeffrey shares candid stories from his early legal career, his experience co-founding Titan Brands, and the personal turning points that shaped Lollipop’s mission. He explains how the platform gives managers real-time insight into employee well-being and equips them with practical tools to respond with empathy. For leaders looking to boost connection in meaningful, scalable ways, Jeffrey’s journey is both inspiring and actionable. About Jeffrrey: Jeffrey Marks is a former M&A and securities attorney at a top global law firm, and the co-founder of Titan Brands, a Las Vegas-based hospitality group with four restaurants — two located inside Mandalay Bay and two off the Strip. Today, they’re the founder of Lollipop, a workplace well-being platform helping companies lead with empathy, not guesswork. Their work is rooted in the belief that small, authentic gestures can have a massive impact — and that emotional intelligence should be as actionable as any business tool.