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What does it really take to scale from a one-man operation to a £20M tech business in under four years? 00:00:00 Introduction 00:04:40 Starting Datacom 00:08:20 Growing to 50 Staff 00:11:30 The Unexpected Exit 00:13:20 Retiring at 35 00:16:20 Building Flow Tech 00:21:10 Board Dynamics & Leadership 00:25:10 Scaling Culture at Pace 00:31:50 Growth Through Acquisition 00:40:10 AI vs Automation 00:52:40 Cybersecurity for SMEs 01:02:00 Leadership & Personal Growth 01:11:00 Final Advice & Formula In this episode of Brand to Scale, Jay Ball, CEO of Flotek, shares the real story behind building and exiting his first company, retiring at 35, then returning to build something even bigger. This is not overnight success. This is disciplined growth, bold acquisitions and relentless focus. Jay talks openly about: Growing organically versus growing through acquisition The mindset shift from solo founder to board-led CEO Raising debt to scale faster Integrating 14 acquisitions while protecting culture Why most businesses misunderstand AI Leading by example and staying grounded Flow Tech has grown from zero to nearly £20M in revenue in just three and a half years. Much of that growth has come through acquisition. But behind the numbers is a clear strategy, strong financial discipline and a deep commitment to people. Jay also shares: Why he failed at retirement The difference between an entrepreneur and a business owner How AI should actually be used inside SMEs What small businesses must understand about cybersecurity Why leadership is learned but instinct cannot be taught If you are a founder, CEO or ambitious business leader looking to scale properly, this episode is packed with practical insight. This is growth done with intention. 🔗 Connect With Us Website - https://alchemybranding.studio/ LinkedIn - / alchemy-branding-studio Instagram - / alchemybrandingstudio Facebook - / alchemybrandingstudio 🎧 Listen on Your Favourite Platform Spotify - https://open.spotify.com/show/3tikq4w... Apple Podcasts - https://podcasts.apple.com/podcast/br... Amazon Music - https://music.amazon.com/podcasts/426...